Companies today invest millions to establish enterprise software solutions, but often leave the real value of these solutions untapped. They succumb to the common misconception that creating the system is an end in itself – once the ribbon is cut, the benefit is realised and new needs won’t emerge. The decisions and their timing, of how an enterprise application will be supported have a profound impact on application TCO, risk, end-user satisfaction, and solution agility.
Multiple applications and softwares demand heavy maintenance, which requires considerable time and resources to support. We understand the need for flexibility in application management, and with two out of three IT dollars spent on operational support services, driving those costs down becomes an imperative. We are relentlessly focused on driving down costs, improving quality, and accelerating value realisation in every aspect of our services.
We offer a complete spectrum of application services to meet the evolving demands of our clients, which is proven, cost-effective way for companies to rapidly stabilise their enterprise solutions and transition into application optimisation and innovation.
Support Models
Resource Capacity: ConvergeFin augments existing client staff and provides additional capacity to address the fluctuations in demand for specific skill-sets and resource levels
SLA-Based Support: ConvergeFin provides services for maintaining, managing, and enhancing software platforms in line with defined objectives and SLAs
Supplemental Support: ConvergeFin provides resources and capabilities for the execution of large enhancements and upgrades, helping clients prioritise and execute value-added application improvements
